OPERATION STATUS PAGE

Updated August 1st, 2021

Duclos Lenses is operating at full capacity.
In compliance with CDC, state, and local guidelines, we’ve modified our operation to keep our staff and customers as safe as possible during these difficult times. Our office and service facility will continue to be staff only, no visitors will be allowed inside the building. We’ve implemented a contact-less pick-up and drop-off procedure that will allow customers to safely bring lenses in and pick them up during business hours.


Can I drop lenses off for service or repair?Yes! We’ve implemented a new procedure to keep our staff and customers as safe as possible. Make sure you review the process and complete the Equipment Intake Form here.
Can I pick-up my lenses or an order?Yes! We’ve implemented a new procedure to keep our staff and customers as safe as possible. You’ll need to coordinate a time and date to pick-up. You can do that here.
Can I ship my lenses in for service or modification?Yes! We’re accepting lenses via all the usual delivery carriers. Make sure you use our Equipment Intake Form which you can find here.
Can I still order lenses and accessories?Yes! Our online store and warehouse are fully operational and we continue fulfilling orders as quickly as possible. In some cases inventory will be limited due to international shipping delays with our suppliers.
Can I call the office to discuss my lens needs?Of course! We're always happy to chat about lenses. You can call anytime during business hours. You can also utilize our chat widget in the lower left corner of your browser.

STAY FOCUSED! We're looking forward to our world of motion picture production to get back on its feet once this is all over. Know that Duclos Lenses will be there for you throughout this trying time. You can check our website here for status updates anytime. 

- Matthew Duclos, Chief Lens Geek

Happy Holidays!

Through this holiday season, we're restricting shipping to the registered billing address of all orders in an effort to reduce costly fraudulent orders. We apologize for any inconvenience this may cause. If you'd like to explore alternative options please contact us.